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Guarantee

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The guarantee for products included in the program...MORE HIGH-QUALITY CARE:

Guarantee of 5 years ALUKOV / IPC TEAM provides the guarantee for functionality of the product, which lasts 5 years and begins on the date of the handover of the enclosure to the customer.
The handover date is marked by the manufacturer in the certificate of warranty.
The guarantee applies for defects, which arise during the guarantee period and are caused by a defect in the used materials or by a fault in the manufacturing procedure.
ALUKOV / IPC TEAM provides the guarantee of 5 years for the colour of aluminium profiles.
ALUKOV / IPC TEAM provides the guarantee of 7 years for the static rigidity and stability of structural connections.
The extent of the guarantee: the guarantee applies for the rigidity and stability of structural connections manufactured according to the technological and manufacturing procedures of the company ALUKOV / IPC TEAM.
The manufacturer guarantees that no accidental disconnection of the structural connections will occur during the guarantee period in relation to the common use of the product.
ALUKOV / IPC TEAM provides the guarantee of 15 years for the single-chamber and compact polycarbonate in the extent mentioned lower by the manufacturer of the polycarbonate.

The extent of the guarantee of the polycarbonate board:

translucency will not get worse than by 4% within 15 years.
Rigidity of the polycarbonate board will have the flexibility module > = 2,100 MPa after 15 years
The polycarbonate will not become crisp and will not loose strength.
The tensile strength after 15 years will be > = 50 MPa, the polycarbonate will not be destroyed by hailstorm within 15 years.

The conditions of the guarantee for the polycarbonate sheets:

must not be negatively affected by connecting, fastening or sealing materials
Must not be thermally formed
Can be exposed to atmospheric conditions only with their UV side
The technological procedures of ALUKOV / IPC TEAM comply with the following conditions for manufacturers of polycarbonate boards without any exceptions:
They must be protected against aggressive chemicals
They cannot be mechanically damaged or abraded
When exercising a guarantee claim, it is necessary to submit a filled-in certificate of warranty.
The date of exercising of the guarantee claim, the date of takeover of the roofing system for repairs and the date of handover of the roofing system after the repairs will be indicated by the manufacturing plant in the claim report.
Guarantee repairs may only be performed by employees of the company ALUKOV / IPC
TEAM or by trained employees of other sale and assembly companies.
All users are obligated to use the roofing systems of swimming pools or whirlpool baths in compliance with the above-mentioned Instructions for Use.

The guarantee of 5 years Termination of the guarantee / Exclusions from the guarantee:

Guarantee claims expire, if they are not exercised within the guarantee period.
The guarantee does not apply to damages caused by an improper use or unprofessional treatment.
The guarantee does not apply to damages caused by unprofessional assembly performed by unauthorised employees.
The guarantee does not apply to damages caused by external effects, such as natural phenomena (snow load, hailstones larger than 2 cm in the diameter, wind over 100 km/h) or a mechanical damage caused by a third person.
The guarantee is cancelled by unauthorised modification or repair performed outside of the manufacturing plant, as well as by any failure to comply with all guarantee conditions. The guarantee does not apply to a reasonable wear and tear caused by the common operation or damages caused by improper harsh treatment.
The guarantee does not apply to oxidation of the surface from the crude stainless steel and aluminium material caused by exceeding the recommended values of PH and free and bound chlorine in the swimming pool water. The guarantee does not apply to non-standard environmental conditions.
The guarantee does not apply to the formation of a condensate inside the chambers of the polycarbonate boards. The financial risk related to damages caused to the swimming pool or whirlpool bath roofs can be reduced by concluding an insurance contract against damages caused by extraordinary effects of atmospheric conditions.

The guarantee for products of the company ALUKOV manufactured under the names AZURE, AZURE compact, AZURE flat, AZURE flat compact:

ALUKOV / IPC TEAM provides the guarantee for functionality of the product, which lasts 2 years and begins on the date of the handover of the roofing system to the customer.
The handover date is marked by the manufacturer in the certificate of warranty. The guarantee applies for defects, which arise during the guarantee period and are caused by a defect in the used materials or by a fault in the manufacturing procedure.
ALUKOV / IPC TEAM provides the guarantee of 10 years for the single-chamber and compact polycarbonate in the extent mentioned lower by the manufacturer of the polycarbonate.

The extent of the guarantee of the polycarbonate board:

translucency will not get worse than by 4% within 10 years
Rigidity of the polycarbonate board will have the flexibility module > = 2,100 MPa after 10 years, the polycarbonate will not become crisp and will not loose strength.
The tensile strength after 10 years will be > = 50 MPa
the polycarbonate will not be damaged by hailstorm within 10 years.

The conditions of the guarantee for the polycarbonate sheets:

must not be negatively affected by connecting, fastening or sealing materials
must not be thermally formed
can be exposed to atmospheric conditions only with their UV side The technological procedures of ALUKOV / IPC TEAM comply with the following conditions for manufacturers of polycarbonate sheets without any exceptions
They must be protected against aggressive chemicals
They cannot be mechanically damaged or abraded When exercising a guarantee claim, it is necessary to submit a filled-in certificate of warranty.
The date of exercising of the guarantee claim, the date of takeover of the enclosure for repairs and the date of handover of the enclosure after the repairs will be indicated by the factory in the claim report.
Guarantee repairs may only be performed by employees of the company ALUKOV / IPC
TEAM or by trained employees of other sale or installation companies.
All users are obligated to use the enclosure of swimming pool, spa and patio in compliance with the above-mentioned Instructions for Use.

Termination of the guarantee / Exclusions from the guarantee:

Guarantee claims expire, if they are not exercised within the guarantee period.
The guarantee does not apply to damages caused by an improper use or unprofessional treatment.
The guarantee does not apply to damages caused by unprofessional assembly performed by unauthorised employees.
The guarantee does not apply to damages caused by external effects, such as natural phenomena (snow load, hailstones larger than 2 cm in the diameter, wind faster than 100 km/h) or a mechanical damage caused by a third person.
The guarantee is cancelled by unauthorised modification or repair performed outside of the manufacturing plant, as well as by any failure to comply with all guarantee conditions.
The guarantee does not apply to a reasonable wear and tear caused by the common operation or damages caused by improper harsh treatment.
The guarantee does not apply to oxidation of the surface from the crude stainless steel and aluminium material caused by exceeding the recommended values of PH and free and bound chlorine in the swimming pool water.
The guarantee does not apply to non-standard environmental conditions.
The guarantee does not apply to the formation of a condensate inside the chambers of the polycarbonate boards. The financial risk related to damages caused to the swimming pool or whirlpool bath roofs can be reduced by concluding an insurance contract against damages caused by extraordinary effects of atmospheric conditions.

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